Contact Us
We value your business and are here to help with any questions, concerns, or feedback. Whether you’re checking on an order or need product advice, feel free to reach out through any of the methods below.
Send Us a Message
Use the contact form on this page to get in touch. Only your name and email are required—your message is optional but helpful.
708-365-5184
sales@diamondbladeplanet.com
301 N Colfax St, Unit D Griffith, IN 46319
Additional Support
Order Tracking
You can track your shipment using the link in your order confirmation email. If you need help, contact us with your order number.
Shipping Information
For details on delivery times, carriers, and costs, please see our Frequently Asked Questions section below.
Feedback and Suggestions
We’re always looking to improve. If you have any feedback or suggestions, we’d love to hear from you. Please send us an email or give us a call.
Thank you for choosing Diamond Blade Planet. We appreciate your business and look forward to assisting you!
Frequently Asked Question!
Yes! We offer FREE ground shipping for all orders to the 48 contiguous US states. You may select your desired type of expedited shipping at checkout for an additional fee.
You may return any unused item you purchase from our website within 30 days of the date your item delivers. We do NOT charge a restocking fee for these items, however, the return freight will be at the buyers expense.
The average time to issue a refund after receiving a returned item is typically 5-10 business days. This allows for:
- Inspection and Processing to ensure the item meets our return criteria.
Refund Processing: Your refund will be made through the original payment method you used for purchase. Please be aware that we have no control over, and can not be held responsible for, delays that may occur on behalf of your bank or credit card processing gateways after we have completed our funds release. You will be notified of our refund to you via the email address you provided at checkout.
What payment methods do you accept?
We accept Visa, Master Card, American Express, Discover and PayPal.
Is it safe to use my credit card or personal information on your site?
Absolutely! Our site is fully encrypted. Your personal information is only used to process your order and for our administrative use.
Once your order ships, we automatically email your tracking number to the email address you provided to us at checkout.
Most orders process and ship within one business day!